Hear it from our customers: How Dropbox Business keeps data secure

An image of a group of people sitting around a conference table working on laptops.

From family-run companies like Maple Hill Creamery to multinationals like News Corp, businesses rely on Dropbox Business to keep information secure and accessible to those who need it. That gives them the peace of mind to focus on what matters most, like producing grass-fed dairy products, or running award-winning media operations.

Companies like these have embraced Dropbox because we’ve refused to accept that usability and enterprise-grade security have to be mutually exclusive. We’ve always believed that a solution that’s widely adopted by employees is inherently more secure. When employees use a tool they know and love, information stays in one place, giving enterprises better control. And we’re grateful that our vision is shared by an increasing number of businesses every day: Some 200,000 companies are now using Dropbox Business.

As our customer base grows, so do our investments focused on keeping information safe. We recently rolled out new tools for admins intended to help IT maintain security, control, and visibility. And they were designed with the same “user-first” approach that maximizes adoption and collaboration. Staying ahead of the curve in security means employing the highest-caliber security and engineering personnel and keeping them laser-focused on building the right security features for the enterprise. These and other investments are all part of living up to Dropbox’s most important company value: “Be worthy of trust.”

But don’t take our word for it. We reached out to our customers big and small to find out why they’d selected Dropbox to keep their information safe and accessible. Check out our video to hear what they said. You’ll also hear from our Principal Engineer James Cowling on how we’ve made security the foundation of Dropbox Business.

If you’re interested in learning more about everything we do to keep your information secure, tune into our upcoming webinar “Security deep dive: How Dropbox Business protects your data.”


One of Dropbox’s main values is to be worthy of trust. It’s a very deeply embedded value in how every Dropboxer thinks about their own role. Our customers, especially our business customers, need to have assurances that their data is there, that it’s highly available.

When you work as a global business, every day, somewhere, someone is working. So at any point, at any time, your information needs to be available. Dropbox has given us that tool.

For a company like Dropbox, the safety and security of our user data is of utmost concern. The people I work with, they live and breathe storage and durability and data safety. Our publicly stated durability figures for storage at Dropbox are over 11 nines of durability. And that means, the data is safe with 99.9999, with 11 nines, percent durability. For us, this means an absolute zero tolerance policy data loss.

Because there’s so much innovation that’s happening bottoms up, the new and evolving role of the technology leader and organization is to pay attention, to monitor what is making my employees productive, what are they using, and then make it safe.

The tools that we use have to be really secure because a lot of the customers that we support demand that level of security from us. Additionally, the tools that we going to embrace internally have to be elegant and as simple as what we build for our customers.

The traditional thinking is that security and usability are mutually exclusive. What we have seen is that usability is a key component to driving adoption. The products innate usability drives up the adoption rates and provides that common platform that now IT can reach out and help secure with Dropbox Business and Dropbox Enterprise.

It’s the easiest product to use. There’s very little training that needs to go into it. Once they have a look at it, it just sells itself basically.

Dropbox always made and continues to make fundamental investments in how we store and manage user data.

We make those investments because our customers need to have assurances that we act according to our value of being worthy of trust.