Updating our Terms of Service, Privacy Policy and Dropbox for Business Agreement

We’ve made a lot of changes to Dropbox since we last updated our Terms of Service, Privacy Policy, and online Dropbox for Business Agreements. So today, we’re starting to email users to let you know about some updates to these policies. The updates will be effective on March 24, 2014.

We know that these types of updates are really important to you, and we want to help you understand them. Here’s a walk-through of the major changes:

  • Arbitration. We’re adding arbitration clauses to our Terms of Service and Dropbox for Business online agreement.

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US-EU Safe Harbor Certification

Hi Dropboxers,

We’ve been getting a lot of questions about whether we adhere to the US-EU Safe Harbor Framework and the US-Swiss Safe Harbor Framework. As of today, we’re happy to say that the answer is “yes.” We’ve certified that we comply with these safe harbors and updated our Privacy Policy accordingly. You can view the changes here.

During this process, we realized we could make our Privacy Policy more clear in several areas:

Referrals/Sharing: Our new Privacy Policy notes that we send out emails when you refer people to Dropbox.

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What’s yours stays yours

Hi Dropboxers,

When we announced an upcoming revision to our Terms of Service last week, we aimed to explain the key changes in plain language and to make all our legal docs much clearer. It’s important to us that these terms are easy to understand, and your feedback has told us that we still have work to do.

Most of the concern we’ve been hearing has been about our licensing language. We’ve always believed your stuff is yours and yours alone, and we know that many of you, like us, make a living on your creative output.

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Changes to our policies (updated)

Hi Dropboxers,

Today we revised our Terms of Service, Privacy Policy and Security Overview. We’re in the process of emailing every user to let you know about these changes. These updates are meant to make all our policies clearer and more transparent to you.

So what did we change?

First, we’ve made all three of these docs easier to read and understand. We worked hard to eliminate as much “legalese” as possible. We actually want you to read them!

Second, we’ve tried to make them better reflect a few important beliefs we have as a company by adding more detail on privacy and security.

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Privacy, Security & Your Dropbox (Updated)

Updated 5/16/2011: added new section 7 (Talking about security). No other text was changed.

Hi Dropboxers,

Like many of you, we’ve been reading the reports about a change we made to our Terms of Service, and more generally about Dropbox’s approach to privacy and security.

Everyone who works at Dropbox knows our most important asset is the trust of our users. Dropbox is used by millions of people every day, including our own friends and families, and we promise them — and all of you — that we work hard to keep your most important data safe,

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