For Firefly, Dropbox’s full-text search engine, speed has always been a priority. (For more background on Firefly, check out our blog post). When our team saw search latency deteriorate from 250 ms to 1000 ms (95th percentile), we knew what to do—we measured, we analyzed, we fixed.
In order to create a good user experience for Firefly, we strive to keep our query latency under 250 ms (at 95th percentile). We noticed that our latency had deteriorated quite a bit since we started adding users to the system.